rants

1) They give you crappy and frustrating accounts. In Filipino, basurang accounts (trash). And since it’s a crappy account, it’s slow and it has lots of problems. So when the bosses get frustrated on the account, they get it out on you. Like it’s your fault that it’s taking so slow and that it’s not perfect. Unlike your colleagues (8 to 10 years older) who have the beautiful and easy accounts, everything goes smoothly. You try to not take it personally. But if it’s been happening for the past two weeks, it just makes you a tiny bit angry. Because all that you’ve been doing really is the best you can do given the crappiness of the account.

2) They ask you to temporarily oversee the deal when the colleague is on leave. But once the colleague is back, they don’t let you in the deal anymore. Then all of a sudden the boss asks you so many things about the deal. Then you wonder what the hell is he talking about? Oh! It’s that meeting they had which you weren’t invited to join. The boss also asks you to help out on the deal since the colleague has so many other deals. Like you’re not helping out. But how can you help when you are never updated and when they’ve never invited you in the meetings. And now all of a sudden you are the irresponsible account officer. Unfair? Yes, I very much think so.

3) They make you responsible for the documents of almost 2,000 clients which really should be the Operation’s responsibility. Aside from the huge volume, most of these clients and their AOs are irresponsible in submitting the documents. And don’t get me started on how hard it is to follow-up the documents. So when the internal auditor asks you for copies of the IDs of some of the clients, you tell her that you’ll try to get their IDs, but for now maybe she can refer to the Certification from the Account Officers (that they did their own Know-Your-Client procedures on the clients). Which by the way your Compliance Officer asked you to accomplish. Then after a while the Operations Head tells you that you should not have told the Auditor about the Certification. That instead you should have told her that she can just talk to Operations and that they’re dealing with the documents. So now it’s supposed to be the Operation’s responsibility. So by Internal Audit- and procedure- purposes, it’s their responsibility. But since they know that:

• It’s all dirty work
• They can use office politics to impose on you the responsibility
• You’re responsible and you would do it no matter what

They make you do it. Unjust? Yes, it is. It really is.

I hate it so much. I just hate it.

And you don't have anyone in the office to talk about it anymore because they don't understand. They never will.